Customer health score calculator
Score one account on five signals and get an overall color using a simple, visible rule: the worst two signals decide. It's the approach from how to build a customer health score, and it runs entirely in your browser.
Why the worst two decide
Averages hide problems. An account with great usage and a sponsor who has gone silent for two months isn't Yellow, it's at risk. Letting the worst two signals drive the color keeps the score honest and tells you exactly why it's low.
Unknowns count
If you don't know a signal, that's a finding too. Two or more unknowns means you need to talk to the customer before trusting any score.
Related: churn risk score calculator and the customer health score template.
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