NRR and GRR calculator
Enter one period's numbers to get net revenue retention, gross revenue retention, revenue churn and, if you add customer counts, logo churn. Use the same period and currency for every field. It runs entirely in your browser.
Enter at least starting revenue, then press Calculate.
The formulas
GRR = (start - churn - downgrades) / start NRR = (start - churn - downgrades + expansion) / start Revenue churn = (churn + downgrades) / start Logo churn = customers lost / customers at start
What the numbers mean and how CS moves them: NRR vs GRR and customer success metrics and KPIs.
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